Lingviny / Privacy Policy

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Privacy Policy

Effective Date: October 5, 2016

Introduction

This Privacy Policy describes what information we collect when you use our Lingviny mobile app product ("Lingviny") and what we do with this information. The information is used solely for purposes of providing better service to you. We do not loan, rent or sell information to others, other than as stated herein. This Privacy Policy applies only to our Lingviny app.

We are committed to protect your privacy. We collect two types of information through the Lingviny app: General Statistical Information and Personal Information.

General Statistical Information

When you use the Lingviny app we gather statistics and analytics on your usage of Lingviny. We may collect information about your mobile device and internet connection, including the application-specific device identifier, IP address, operating system, browser type, mobile network information, location, installed email, etc. This information is collectively referred to as "General Statistical Information". This data helps us to determine how different parts of the Lingviny app are used. This information is used by us to provide you with the best user experience possible.

When you visit Lingviny.com, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. A cookie does not collect personal information about you. Lingviny uses both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Log file information is automatically reported by your browser each time you access a web page. When you view Lingviny.com or our related websites, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Personal Information

In addition to General Statistical Information we may ask you to provide us with certain personally identifiable information. Information that can reasonably be used to identify you is referred to as "Personal Information". The first email you add to Lingviny is used as your username. We might use that email address to reach out to you periodically with information about features, updates, announcements or to request your feedback. All general email activity is mostly done on your device. Our servers are only involved for delivering the push notifications and, in some cases, for sending your email messages.

We keep your account username and password on our secure servers. We then use the authorization provided to download your emails to our virtual servers and push to your device. We take a number of measures to ensure that your data is never read by anyone. We ensure that all transmission is secured with HTTPS so that no one else can access your data. Your account credentials are stored on secure cloud-based servers using asymmetric encryption.

The safety and security of your information also depends on you. You should not share your email user name and password with anyone. If you find out that anyone has improperly obtained your login credentials and accesses your email account through Lingviny, you should immediately change your password. We are not responsible for such unauthorized access.

Primary function of Lingviny servers is to send push notifications and badge numbers to your device. To do that, Lingviny servers download email headers and text parts from your email service provider and use them to compose push notifications. We delete email headers and text as soon as push message has been prepared and sent. We store messages and emails in encrypted form on secure servers.

To provide you with synchronization of your email accounts and settings between different devices, we encrypt authorization information and user settings with unique encryption key and sync it with other devices through our servers. We keep this information even after you deleted Lingviny from all your devices to allow you restore your accounts and settings quickly in case of application reinstall. However, since we don't have access to the encryption key, your data are completely secured.

We do not knowingly collect Personal Information from children under the age of 13. If we learn that we have inadvertently collected personally identifiable information such as email address or name from children under the age of 13, we will promptly delete it. Parents and guardians can contact us on tech@lingviny.com if they are aware that their child has provided us with Personal Information without their consent.

The support queries you write to us might contain Personal Information. We use information in these queries solely to help you resolve the issues reported and improve the product quality.

Use of Email Addresses

When you start to use Lingviny we collect email address of the first email account you connected to the app. We use it as primary way to let you know about important Lingviny announcements and send you tips and tricks on getting the most of the app. You can always opt-out of receiving email messages and newsletters from us. Unsubscribe instructions are located within each newsletter, or you may contact our customer support team and ask them to unsubscribe you manually.

When you contact our customer support via email or using our online form your email will be retained in our customer support system. We may use this email to contact you later with updates about your request, with information about related features and other announcements.

Deletion of account authentication/passwords and data

In the event you delete your data from Lingviny, or revoke access to your data, or delete your Lingviny account, all your data, as well as your authentication/password information, is completely and permanently deleted from our servers, and we, therefore, do not have access to any of your data anymore.

Use of Personal Information

Lingviny does not rent, sell, or share personally identifiable information about you with non-affiliated third parties (other than our subsidiaries and affiliates), except to provide products or services you've requested, when we have your permission, or under the following circumstances:

Lingviny does not rent, sell, or share personally identifiable information about you with non-affiliated third parties (other than our subsidiaries and affiliates), except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share personally identifiable information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Lingviny’s terms of use, this privacy policy, or as otherwise required by law.

We believe disclosure is necessary to protect the rights, property, or safety of our company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We transfer your information in the event a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding and you agree to and do hereby consent to our assignment or transfer of rights to your Personal Information.

Confidentiality and Security

We limit access to Personal Information about you to employees, contractors and service providers who we believe reasonably need to have access to that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that are designed to comply with federal regulations to protect your Personal Information.

U.S. Based Service

Our center of operation is in the United States. Your data is held in the United States and transactions are processed in US Dollars on servers in the United States. As such, all data is held in accordance with United States laws and procedures which differ from those in other regions of the world, such as the European Union. By using this service, you acknowledge that you understand and agree to these data policies.

Changes to This Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. Your continued use of the Lingviny app after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.